Privacy Policy

Last Updated: September 22, 2026

The Hungry Grizzly (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, join the Grizzly Club, place an online order, communicate with us, or otherwise interact with our services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you interact with The Hungry Grizzly, we may collect information such as:

First and last name

Phone number

Email address

Order and transaction information

Food selections and order preferences

Pickup information

Communications with our restaurant

Marketing and communication preferences

Information submitted through website forms

Device, browser, IP address, and website usage information

Other information you voluntarily provide to us

When you make a purchase, payment information may be collected and processed by our payment processing providers. We generally do not directly store complete credit or debit card numbers.

2. HOW WE USE YOUR INFORMATION

We may use information we collect to:

Process and manage online orders

Communicate regarding orders and customer service

Provide pickup and order status information

Operate and improve our website and services

Maintain customer records

Respond to questions and requests

Send restaurant news and updates

Send information about new menu items

Provide special offers and promotions

Manage Grizzly Club memberships

Send email and SMS communications when permitted

Analyze website and marketing performance

Prevent fraud, abuse, and security incidents

Comply with applicable legal requirements

3. GRIZZLY CLUB

When you join the Grizzly Club, we may collect information including your name, mobile phone number, and email address.

We may use this information to send you Hungry Grizzly updates, reopening information, menu announcements, special offers, promotions, events, online ordering updates, and other restaurant news, subject to your communication preferences and applicable law.

Joining the Grizzly Club is voluntary and is not required to purchase food or services from The Hungry Grizzly.

4. TEXT MESSAGE COMMUNICATIONS

If you provide your mobile phone number and consent to receive text messages, The Hungry Grizzly may send you SMS or similar messages consistent with the consent you provided.

These communications may include restaurant updates, order-related communications, new menu announcements, special offers, promotions, and other Hungry Grizzly information.

Message frequency may vary. Message and data rates may apply.

You may reply STOP to applicable text messages to opt out. You may reply HELP for assistance.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

We do not sell or share mobile phone numbers or SMS consent information with third parties for their own marketing or promotional purposes.

5. EMAIL COMMUNICATIONS

If you provide your email address and subscribe to marketing communications, we may send you information about The Hungry Grizzly, including news, menu updates, special offers, promotions, and events.

You may unsubscribe from promotional emails by using the unsubscribe link included in those messages.

We may still send transactional or service-related emails when necessary to fulfill an order, respond to a request, or provide a service you requested.

6. ONLINE ORDERS & PAYMENTS

When you place an online order, we may collect information necessary to process and fulfill your order, including your name, contact information, items ordered, transaction amount, pickup information, and special instructions.

Payment transactions may be processed by third-party payment processors.

Those providers may collect payment information directly and process it according to their own privacy policies and security practices.

7. COOKIES & WEBSITE TECHNOLOGIES

Our website may use cookies, pixels, analytics technologies, and similar tools to operate the website, remember preferences, understand how visitors use our website, measure advertising effectiveness, and improve our services.

Some technologies may be provided by third parties.

Depending on applicable law and the technologies used on our website, you may have choices regarding certain cookies or tracking technologies.

8. HOW WE DISCLOSE INFORMATION

We may disclose personal information to service providers and other parties that help us operate our business, including providers that assist with:

Website hosting

Customer relationship management

Online ordering

Payment processing

Email communications

SMS communications

Analytics

Advertising and marketing

Technical support

Business operations

These providers may receive information as necessary to perform services on our behalf.

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or property, prevent fraud or misuse, or protect the safety of our customers and others.

We do not sell personal information for money.

9. THIRD-PARTY SERVICES

Our website may contain links to or integrations with third-party websites and services.

These services operate under their own privacy policies and practices. The Hungry Grizzly is not responsible for the privacy practices of third-party websites or services that we do not control.

We encourage you to review their privacy policies when interacting with them.

10. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.

11. DATA RETENTION

We may retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business operations.

Retention periods may vary depending on the type of information and the reason it was collected.

12. YOUR PRIVACY CHOICES

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the ability to request information about personal data we maintain about you, request correction or deletion of certain information, or exercise other applicable privacy rights.

You may also:

Reply STOP to opt out of applicable SMS messages

Use the unsubscribe link in marketing emails

Contact us regarding your privacy preferences

We may need to verify your identity before processing certain privacy requests.

13. CALIFORNIA PRIVACY

California residents may have additional privacy rights under applicable California law.

Depending on whether particular laws apply to The Hungry Grizzly, these rights may include requesting access to, correction of, or deletion of certain personal information and receiving information regarding certain uses or disclosures of personal information.

We will honor applicable privacy rights as required by law.

14. CHILDREN'S PRIVACY

Our website and online services are intended for a general audience and are not designed to knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 in a manner prohibited by applicable law, we will take reasonable steps to delete it.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

16. CONTACT US

If you have questions about this Privacy Policy or would like to make a privacy-related request, contact:

The Hungry Grizzly

700 Kern St

Taft, California

Phone: (661) 560-4998

Feed Your Wild Side. 🐻